City of Carlsbad 311 Service Center

Phone: (575) 887-1200
Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.

Important: Do NOT use this portal for emergencies or crimes in progress. Call 911 for emergencies. For non-emergency police matters, call (575) 885-2111.

Online Reporting for Carlsbad Police Department

Use the map below to report issues such as potholes, graffiti, illegal dumping, code violations, junk cars, or animal control concerns. For the quickest response, include a photo and the exact location.

Access the web portal here

Download the App: Apple App Store | Google Play

Direct Department Contacts

If you prefer to call a specific department directly:

  • Code Enforcement: (575) 885-1185
  • Public Works (Streets/Traffic): (575) 885-6262
  • Solid Waste (Grappler/Dumpsters): (575) 885-0042
  • Animal Control: (575) 885-2111 ext. 0
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