311  

BURNING BUILDING, DIAL 911. BURNING QUESTION, DIAL 311.


Is there a stray animal running loose in your neighborhood? Want to know when the parade starts? Do you need an answer about a City of Carlsbad service?  311 is here to help.The City of Carlsbad's new 311 service is a non-emergency single point phone number dedicated to providing access to City services and City information with exceptional customer service.

The 311 service will assist citizens and visitors of Carlsbad with requests for information or services from City departments. The service also provides an efficient notification process for the City service departments, allowing for workload oversight, service management tracking and insight into the needs of residents.

Carlsbad 311 isn't just a phone number, we also provide services through our website. On the phone or through the website you can:
  • Request Information
  • Find Phone Numbers and hours of operation for City Of Carlsbad Departments
  • Report non-emergency problems such as street lights out, potholes and graffiti
  • Find current weather information
  • New resident information
  • Find a calendar or information reqarding upcoming community events  
  • Find answers to Frequently Asked Questions (FAQ's)

 

 

 

 
                                                                                  Photo by Altug S. Icilensu Photos



Tarrant Blake
311Customer Service Operator

 

DIAL 311 TODAY!

*Sprint Customers may now dial 311! Other cell phone providers must currently dial (575) 887-1200 for 311. We are working diligently with cell phone providers to correct this technical difficulty. Sorry for any inconvenience in the meantime.