Is there a stray animal running loose in your neighborhood? Want to know when the parade starts? Do you need an answer about a City of Carlsbad service?  311 is here to help.The City of Carlsbad's new 311 service is a non-emergency single point phone number dedicated to providing access to City services and City information with exceptional customer service.

The 311 service will assist citizens and visitors of Carlsbad with requests for information or services from City departments. The service also provides an efficient notification process for the City service departments, allowing for workload oversight, service management tracking and insight into the needs of residents.

• Request Information
• Find Phone Numbers and hours of operation for City Of Carlsbad Departments
• Report non-emergency problems such as street lights out, potholes and graffiti
• Find current weather information
• New resident information
• Find a calendar or information reqarding upcoming community events  
• Find answers to Frequently Asked Questions (FAQ's)

Tarrant Blake
311Customer Service Operator